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Hear from our members

Jenny and Jim from NSW




Jenny Brown and Jim Eadie from Narooma recently transferred all their banking from one of the major banks to IMB due to fustrations with lack of service.



“We needed to refinance a home loan and the interest rate our original bank offered us, even after many years of loyalty, was more than they were offering new customers.

“They weren’t prepared to negotiate so we moved everything to IMB,” Jenny explained.

Jim is delighted with the service they have received.


“We have received exceptional service provided to us by our Branch Manager, Helen.

“From the outset Helen made us feel welcome and relaxed and nothing was too much trouble. Helen was very informative and helpful with our dealings,” Jim said in a letter to IMB.

“In these days of ‘sterile get-them-in, get-them-out attitudes’, it was refreshing to be treated as a human being and not a number,” he said.

“I would highly recommend to anyone who asks or mentions dealing with a bank to go to IMB Bank.” 


IMB Ltd. trading as IMB Bank. ABN 92 087 651 974. AFSL/Australian Credit Licence 237 391.