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Hear from our members

Danielle and Chris from Newcastle



Without IMB, we wouldn’t have been able to buy our home


Danielle and Chris Blanch are nothing if not persistent. Determined to own their own home in the Newcastle area, they had contacted and spoken to eight different lenders on and off for two years trying to secure a home loan.

Chris was self employed and it was proving a challenge to find a lender who could meet their needs.


“I had been a customer for 26 years with CommBank and I couldn’t even get them to talk to me even though we had a deposit.”

In despair, Danielle googled, self-employed, home loans, and during that search she stumbled across contact details for IMB Bank’s Hunter Valley lender, Vanessa.

When Vanessa called her, they had just made the difficult choice to put Chris’ lawn-mowing business on hold so he could get a full-time job to help them meet the conditions required by other financial institutions.


“Vanessa persuaded us that it would only take a few minutes of our time – and we had the information anyway because of all the other applications – to send it to her,” Danielle explains.

“She came to see us a few days later – on a Saturday – and spent several hours with us guiding us through an application.”

Chris takes up the story, saying that Vanessa did not promise anything but said she would do her best to help them achieve home ownership.

Two days later – on the Monday – the couple had conditional approval and they put an offer in on the house they had looked at. Within 21 days, they were formally approved and were finally the proud owners of a three-bedroom home.

“Without Vanessa, we would never have been able to do this. She under-promised and over-delivered, doing everything she could to help us. We would definitely recommend anyone wanting a home loan to talk to IMB.”

IMB Ltd. trading as IMB Bank. ABN 92 087 651 974. AFSL/Australian Credit Licence 237 391.